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Data protection and privacy

1. General information about the collection of personal data

(1) In the following data privacy policy, we would like to explain how we handle personal data that is transmitted to us when using our webpage or our offers. Personal data is any information that can lead to you personally, e.g. name, address, email addresses or user behaviour.

(2) Controller according to Art. 4(7) GDPR:

Fritsch GmbH & Co. KG
Lauterbrunner Straße 3
86465 Welden

Telephone: 08293-696-0
Telefax: 08293-696-19
E-Mail: mail@fritsche-verpackungen.de

2. Rights of the person concerned

(1) You have the following rights against us regarding personal data related to you:

  • Right of access (Art. 15 GDPR) on your personal data that is being processed by us;
  • Right of rectification (Art. 16 GDPR) and/or completion of your personal data that is being processed by us;
  • Right of erasure (Art. 17 GDPR) of your personal data that is being processed by us unless processing is exceptionally required based on Art. 7 (3) GDPR;
  • Right to restriction the processing (Art. 18 GDPR);
  • Right of notification (Art. 19 GDPR);
  • Right to data portability (Art. 20 GDPR);
  • Right of withdrawal from the declaration of consent given (Art. 7 (3) GDPR). The withdrawal of consent shall not affect the legality of the processing done up to the time of the withdrawal.

(2) In addition, you have the right to lodge a complaint with a data protection supervisory authority if you are of the opinion that the processing of your personal data by us is not legally permissible. These are the state data protection supervisors, you may find the contact person responsible for you under, for example: https://datenschutz.saarland.de/datenschutz/zustaendigkeiten/#c139.

(3) Objection to the processing of your data

If the processing of your personal data is based on a balance of interests, you may object to the processing. This is the case if the processing is not necessary to fulfil a contract with you, which will be displayed by us in the corresponding description of the functions. When exercising such objection, we ask you to explain the reasons why we should not process your personal data. In the event of your justified objection, we will examine the situation and either stop or adjust the data processing or explain to you our compelling worthy of protection reasons, on the basis of which we will continue with the processing. Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us about the advertising disagreement under following contact data: Fritsch GmbH & Co. KG, Lauterbrunner Straße 3, 86465 Welden, Telephone: +49 8293-696-0, Telefax: +49 8293-696-19, E-Mail: mail@fritsche-verpackungen.de

3. Data security

Since the security of your data is important to us, your personal data is transmitted with secure SSL or TLS connection. TLS (Transport Layer Security) or the previous version SSL (Secure Socket Layer) is a protocol for encrypting data transmissions on the internet. We hereby protect your personal data from external access. You can recognize the encryption of the connection in the browser line “https//:” or the lock symbol.

We also protect or website and other systems through technical and organisational measures against loss, destruction, access, modification or distribution of your data by unauthorised persons. Despite regular checks, a complete protection against all threats is not possible.

4. Visit our website

When using our website for information purposes only, i.e. also when you not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. As soon as you request any file from our site, access data will be collected and stored as standard.

This data record comprises:

  • the web page, which the file was requested from,
  • the name of the file,
  • date and time of requirement,
  • the transferred data amount in each case,
  • the access status / HTTP status code (i.e. whether the file was transferred or possible not found, etc),
  • a description of the type and version of the web browser used,
  • the installed operating system, the language of the operating system and the set resolution,
  • the IP address used,
  • Mac-address.

This data is necessary for us to display our website and to guarantee stability and security. Furthermore, these are evaluated for internal statistical purposes and for the technical administration of the website. The legal basis is Art. 6 (1) sentence 1 lit. f GDPR. Our legitimate interest follows from the aforementioned purposes of data collection.

(1) In the course of activating the alert function for the re-availability of sold-out products on our website, personal data is collected and stored by us. The personal data we collect is provided within the activation form.

(2) We process the data provided by you exclusively for the purpose of processing your request for notification. The legal basis is Art. 6 (1) sentence 1 lit. b GDPR or our legitimate interest in responding to your request according to Art. 6 (1) sentence 1 lit. f GDPR.

(3) If storage is no longer necessary, we will delete all personal data collected in this context. If there is a legal storage obligation, the processing will be limited to this purpose. The legal basis is Art. 6 (1) sentence 1 lit. c GDPR.

5. By contacting us by E-Mail or contact forma and call-back service

(1) In the course of contacting us by e-mail or using the contact form on our website, personal data is collected and stored by us. If you take advantage of the contact form, the personal data entered into the input mask will be collected. By contacting us via e-mail following personal data will be collected: e-mail address and e-mail text as well as other data voluntarily provided. We process the provided data exclusively for processing your contact enquiry. The legal basis is Art. 6 (1) sentence 1 lit. f GDPR.

(2) By ordering a call-back service, you agree to the fact that we may use your telephone number to contact you.

Permission to contact

I agree that my telephone number may be used by Fritsch Verpackungen to contact me. I can revoke this consent at any time in the future, e.g. by sending an E-Mail to mail@fritsch-verpackungen.de.

The legal basis for using your telephone number for the call-back service is Art. 6 (1) sentence 1 lit. a f GDPR.

(3) If the storage is no longer necessary, we will delete all personal data collected in this context. If legal storage obligations exist, the processing is limited to this purpose. The legal basis is Art. 6 (1) lit. c GDPR.

6. Cookies

(1) This website uses cookies. Cookies are small tags that your internet browser stores on your end device (PC, Laptop, Tablet, Smartphone, etc.).  They serve to make the use of our offer more pleasant and comfortable for you or for analytical purposes. Cookies allow the recognition of the used terminal device when accessing the same site again. This means, among other things, that data you have entered once will be available when you complete the form again or that the ordering process for items already placed in the shopping basket can be continued. If the cookies are used to conclude or implement the contract, the legal basis is Art. 6 (1) sentence1 lit. b GDPR. If cookies are used to guarantee our legitimate interests in the pleasant and comfortable functionality as well as analysis and improvement of our Internet presence, the legal basis is Art. 6 (1) sentence1 lit. f GDPR.

(2) This website uses following types of cookies:

  • Most of the cookies used by us are cookies, which are deleted automatically from your hard disk after you close your browser or when you log out (transient cookies, in particular the so-called session-cookies).
  • Other cookies remain in your computer so they allow us to identify you as you visit us again (so-called persistent or permanent cookies). These cookies are automatically deleted from your system after a pre-set period of time, which varies depending on the cookie.

(3) This website includes content and services from other providers (e.g. Google), which may also use cookies and active components. In this respect, we refer to our following comments.

(4) You can change the storage of cookies in your browser setting at any time, e.g. the acceptance of cookies as a whole, of third parties (cookies that are set by a third party, i.e. not by the actual website that you are visiting) or deny or delete individual cookies. However, we would like to inform you that as far as the cookies are not allowed, our website may not be used in its entirely. To protect your privacy, we recommend you to delete the cookies on your terminal device and the browser history at regular intervals.

7. Analysis tools

We use following tracking techniques on our website to analyse and regularly improve the use of our website. The statistics we collect enables us to improve our offer and make it more interesting for you as a user as well as to measure the success of our advertising and to optimise our advertising measures. The legal basis is Art. 6 (1) sentence1 lit. f GDPR, whereby our legitimate interest arises from the aforementioned purposes.

Google Analytics

This website uses Google Analytics, a web analytics service offered by the company Google LLC (Google). Google Analytics uses so-called cookies (see also above under “Cookies” of this data protection policy), these are small tags that your internet browser stores on your end device and allow the analytics of the use of the website.

The information originated by the cookies through the usage of this website would be transmitted and stored in a Google data collection server in the USA. In case of activation of the IP anonymization on this website, the IP address will be abbreviated by Google within Member States of the European Union or other parties of the Agreement on the European Economic Area. We inform you herewith that this site uses Google Analytics using the anonymization procedure and therefore the IP addresses are processed only abbreviated so that any personal identification is excluded.

On behalf of the operator of this website, Google will only use this information to evaluate your use of the website, to compile reports about website activity and to provide the use of other connected services to the website operator. The IP address sent by your browser within the scope of Google Analytics will not be associated to other Google data. You may determine whether cookies should be stored by activating the corresponding browser settings. However, we inform you that as far as the cookies are not allowed, our website may not be used in its entirety.

You may also prevent the coverage of the generated data and the use of the website related data (including your IP address) by Google as well as the processing of these data by Google. If you wish to opt out you should click following link to download and install the add-on: http://tools.google.com/dlpage/gaoptout?hl=en.

You may prevent the compilation by Google Analytics by clicking the following link. An opt out cookie will be set, this prevents future collection of your data when visiting this website: Deactivate Google Analytics

Google also processes your personal data in the USA and submits to the EU-US Privacy-Shield, which ensures compliance with the data protection regulations applicable in the EU, https://www.privacyshield.gov/EU-US-Framework.

You may find further information concerning terms of use and data protection under http://www.google.com/analytics/terms/de.html or under https://www.google.de/intl/de/policies/privacy.

8. Integration of other tools

Integration of Google Maps

On this website we use the offer of Google Maps. This enables us to display interactive maps directly on our website and enables you to conveniently use the map function. Provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“).

By visiting our website, Google receives the information that you have called up the corresponding subpage of our website. In addition, the data collected by us mentioned above under section 4 “Visit our website” will be transmitted. This is independent of whether Google provides a user account through which you are logged in or whether no user account exists. If you are signed in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must logout before activating the button.

Google stores your data as user profile, evaluates it and uses it for the purpose of advertising, market research and/or adaptation of its internet presence. Such an evaluation also takes place for users who are not logged in. The legal basis for Google is Art. 6 (1) sentence 1 lit. f GDPR, whereby the legitimate interest of Google arises from the aforementioned purposes. You have the right to object to the creation of this user profiles, whereas you must contact Google in order to exercise this right.

Google also processes your personal data in the USA and has submitted to the EU-US Privacy-Shield, which ensures compliance with the data protection regulations applicable in the EU, https://www.privacyshield.gov/EU-US-Framework.

For further information on the purpose and scope of data collection and processing by the plug-in provider please refer to the privacy policy. There you will also receive further information about your rights and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy

Integration of Google AdSense

On this website we use the online advertising service Google AdSense, a web advertising service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), from which advertising tailored to your interests can be presented to you.

The purpose of this is to display advertising that may be of your interest in order to make our internet presence more attractive to you. For this purpose, statistical information about you would be collected and processed by our advertisement partners. These advertisements can be identified by the reference “Google advertisements” in the respective advertisement. The legal basis is Art. 6 (1) sentence1 lit. f GDPR, whereby our legitimate interest arises from the aforementioned purposes.

By visiting our website, Google receives the information that you have called up the corresponding subpage of our website. Google uses a web beacon to set a cookie on your computer for this purpose. In addition, the data collected by us mentioned above under section  “Visit our website” will be transmitted. We have no influence on the data collected, nor we are aware of the full extent of the data collection and the storage period. Your data will be transferred to the USA and evaluated there. If you are logged in with your Google account, your information will be directly associated with your account. If you do not wish to be associated with your profile on Google, you must logout. It is possible that this data to Google contract partners could be passed on to third parties and authorities.

This website does not serve any third party advertisement through Google AdSense.

You can prevent Google AdSense from storing cookies in various ways:

  • by disabling cookies for conversion tracking, by setting your browser to block cookies from the “www.googleadservices.com” domain http://www.google.de/ads/preferences, which is deleted when you delete your cookies; as well as;
  • by adjusting your browser settings, e.g. you can refuse the acceptance of cookies as a whole, of third party cookies (cookies that are set by a third party, i.e. not by the actual Internet presence on which you are currently) or of individual cookies or delete them.

Google also processes your personal data in the USA and submits to the EU-US Privacy-Shield, which ensures compliance with the data protection regulations applicable in the EU, https://www.privacyshield.gov/EU-US-Framework.

For more information about the purpose and scope of the data collection and processing, as well as for more information about your rights and privacy settings in this regard, please contact: Google LLC, 1600 Amphitheatre Parkway, Mountainview, California 94043, USA; Advertising privacy policy: http://www.google.de/intl/de/policies/technologies/ads.

Integration of Google Adwords Conversion-Tracking

We use the offer of Google Adwords using the so-called conversion tracking. These are services of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”), which serve to draw attention to our offers with the help of advertising materials (so-called Google Adwords) on external websites. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. Our purpose is to show you advertisements that may be of your interest, to make our website more interesting for you and to achieve a fair calculation of advertising costs. The legal basis for the processing of your data is Art. 6 (1) sentence 1 lit. f GDPR, whereby our interest arises from the aforementioned purposes.

These advertising media are delivered by Google through so-called “Ad Servers”. For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Adwords stores a cookie on your PC. These cookies usually expire after 30 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values.

These cookies enable Google and us to recognize your Internet browser. If a user visits certain pages of an Adwords customer’s website and the cookie stored on their computer has not yet expired, Google and the Adwords customer can recognize that the user has clicked on the ad and has been redirected to this page. Each Adwords customer is assigned a different cookie. Therefore, Cookies cannot be traced via the websites of Adwords customers. We do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognize which of the used advertising measures are particularly effective. We do not receive any further data from the use of advertising material; we are unable to identify users on the basis of this information.

Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and the further use of the data collected by Google through the use of this tool and therefore inform you according to our state of knowledge: By integrating AdWords Conversion, Google receives the information that you have called the corresponding site of our Internet presence or clicked on an advertisement from us. If you are logged in with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.

You can prevent participation in this tracking procedure in various ways:

  • by disabling cookies for conversion tracking, by setting your browser to block cookies from the “www.googleadservices.com” domain, https://www.google.de/settings/ads, which is deleted when you delete your cookies; as well as;
  • by adjusting your browser settings, e.g. you can refuse the acceptance of cookies as a whole, of third party cookies (cookies that are set by a third party, i.e. not by the actual Internet presence on which you are currently) or of individual cookies or delete them.

Google also processes your personal data in the USA and submits to the EU-US Privacy-Shield, which ensures compliance with the data protection regulations applicable in the EU, https://www.privacyshield.gov/EU-US-Framework.

You may find further information concerning terms of use and data protection under
http://www.google.com/intl/de/policies/privacy or under https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) under http://www.networkadvertising.org.

Google Adwords Remarketing

This website also uses the online marketing tool Google Adwords Remarketing, a service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Adwords Remarketing uses cookies to serve ads that are relevant and tailored to users by using a pseudonymous cookie ID.

Google uses the cookie ID to record which ads are placed in which browser and can thus prevent them from being displayed more than once. The purpose is to display advertisements that may be of your interest in order to make our website more attractive to you. The legal basis for the processing of your data is Art. 6 (1) sentence 1 lit. f GDPR, whereby our interest arises from the aforementioned purposes.

You can prevent participation in this tracking procedure in various ways:

  • by disabling cookies for conversion tracking, by setting your browser to block cookies from the “www.googleadservices.com” domain, https://www.google.de/settings/ads, which is deleted when you delete your cookies; as well as;
  • by adjusting your browser settings, e.g. you can refuse the acceptance of cookies as a whole, of third party cookies (cookies that are set by a third party, i.e. not by the actual Internet presence on which you are currently) or of individual cookies or delete them.

Google also processes your personal data in the USA and submits to the EU-US Privacy-Shield, which ensures compliance with the data protection regulations applicable in the EU, https://www.privacyshield.gov/EU-US-Framework.

You may find further information concerning terms of use and data protection under
http://www.google.com/intl/de/policies/privacy or under https://services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) under http://www.networkadvertising.org.

Facebook Custom Audiences

This website uses the remarketing function “Custom Audiences”, a service of Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA („Facebook“). This allows users of the website to view interesting advertisements (“Facebook Ads”) when visiting the social network Facebook or any other website that also use the service. We thereby pursue the intention of displaying advertisements to you that may be of your interest in order to make our website more attractive to you. The legal basis for the processing of your data is Art. 6 (1) sentence 1 lit. f GDPR, whereby our interest arises from the aforementioned purposes.

Due to the used marketing tools, your browser automatically establishes a direct connection with the Facebook server. We have no influence on the extend and further use of the data collected by Facebook through the use of this tool and therefore inform you according to our state of knowledge: By integrating Facebook Custom Audiences, Facebook receives the information that you have called the corresponding site of our Internet presence or clicked on an advertisement from us. If you are logged in with a Facebook service, Facebook may associate your visit with your account. Even if you are not registered with Facebook or have not logged in, it is possible that the provider may obtain and store your IP address and other identification features.

Logged-in users may deactivate the “Facebook Custom Audiences” function under https://www.facebook.com/settings/?tab=ads#.

You may find further information concerning data processing by Facebook under https://www.facebook.com/about/privacy.

Facebook also processes your personal data in the USA and submits to the EU-US Privacy-Shield, which ensures compliance with the data protection regulations applicable in the EU, https://www.privacyshield.gov/EU-US-Framework.

9. Data retention period

The personal data retention period depends on the respective legal requirements (e.g. commercial and tax retention periods). If the legal retention periods have expired, we will delete the respective personal data as long and as far as the personal data is not necessary for the contract fulfilment or contract initiation or we no longer have a legitimate interest in the storage.

10. Additional date transfer

(1) In some cases, we use external hosting service providers to process your data and to provide this website. These have been carefully selected by us, are bound by our instructions and are regularly checked. The legal basis is Art. 28 GDPR.

(2) In addition, we only transfer your personal data to third parties in the following cases:

  • if you have given us express consent in accordance with Art. 6 (1) sentence 1 lit. a GDPR, or
  • if a legal obligation exists according to Art. 6 (1) sentence 1 lit. c GDPR, e.g. in the context of criminal prosecution or
  • the transfer according to Art. 6 (1) sentence 1 lit. f GDPR is necessary for the purpose of asserting or defending legal claims or exercising rights, and it is not to be assumed that the transfer is contrary to an overriding worthy of protection interest of the person concerned.